Shipping policy
Shipping Policy
Thank you for shopping with Crafty Traveler Shop! We carefully package each order and want your goodies to arrive safely.
Processing Times
Orders are typically processed and prepared for shipment within 1–3 business days. Processing times do not include weekends or holidays. During busy periods, launches, or unusually high order volume, processing may take slightly longer.
Shipping Rates
Shipping charges are calculated at checkout based on the items in your order, package size and weight, delivery address, and available carrier services.
Available shipping methods may include USPS Ground Advantage, USPS Priority Mail, FedEx Ground, and FedEx Ground Economy, depending on the order and destination. Not every shipping method will be available for every order.
Some carrier-calculated rates may include a small handling amount to help cover shipping and fulfillment costs.
Delivery Estimates
Estimated delivery dates shown at checkout are provided by the shipping carrier and begin after your order has been processed. Carrier delays caused by weather, holidays, transportation issues, or other circumstances outside of our control may affect delivery times.
Tracking
When tracking is available, you will receive tracking information after your order has been prepared for shipment. Please allow time for the carrier to scan and update the package after the label is created.
Shipping Addresses
Please review your shipping address carefully before placing your order. Customers are responsible for providing a complete and accurate delivery address.
If you notice an address error before your order has been fulfilled, please contact us as soon as possible at Rheanne@craftytravelershop.com. We will do our best to update the address before shipment, but changes cannot be guaranteed once an order has been fulfilled or transferred to the carrier.
Lost, Delayed, or Missing Packages
If tracking shows that your package is delayed, please allow additional time for the carrier to complete delivery. If you believe a package has been lost, please contact us and we will help determine the appropriate next steps with the carrier.
If tracking shows an order as delivered but you cannot locate it, please check around the delivery area, with household members or neighbors, and with the carrier. Please contact us if you continue to have trouble locating your package.
Damaged Orders
If your order arrives damaged, please contact us as soon as possible at Rheanne@craftytravelershop.com and include clear photos of the item, packaging, and shipping box or mailer. If the damage is confirmed, Crafty Traveler Shop will work with you on an appropriate replacement, refund, or return and will cover applicable return or replacement shipping costs.
Returns
Original shipping charges are nonrefundable. Customers are responsible for return shipping costs for standard returns. Please see our Return & Refund Policy for complete return information.
U.S. Shipping
Crafty Traveler Shop currently ships within the United States. Additional shipping destinations may be added in the future.
Questions about shipping? Contact us at Rheanne@craftytravelershop.com